Just returned home with another replacement new TB. I had a problem similar to what you describe last week. I know that there is power to it as the MagSafe on the octopus cable charges my laptop fine. CBoland93. Its maximum brightness of 375 cd/m2 ensures visibility in even the brightest of work environments. -Eject on my iMac puts my display to sleep, can't see why it won't work on a TBD? MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. At the time, Apple touted that it had created the world's first Thunderbolt-enabled display. This driver can be obtained from Apple's Bootcamp software package (the one Apple provides so you can run Windows on a Mac natively. Q: Thunderbolt 2 converter. Black screen but has power. The average Apple salary ranges from approximately $39,212 per year for a Cashier to $670,484 per year for a Chief Executive Officer. The Thunderbolt Display has no external controls and depends solely on the Apple driver software for Volume, Brightness, Color, USB, Firewire, Ethernet, Thunderbolt Hubs, Camera, Microphone and Firmware. If this resolves the issue, then possibly your Thunderbolt Display's dual MagSafe-Thunderbolt cable is damaged. Spent a couple hours on the phone with the Apple Support engineers, with them having remote access to my laptop - all looked good from their end on the virtual 2nd display, but still a black screen on the actual TB. Turn your Mac off and the Thunderbolt Display turns off. This is Apple sweating the details, again. Its not always immediately clear from Apples advertising, but the Thunderbolt Display incorporates a 2.1 Speaker system that includes an integrated subwoofer to deliver a full-range of sound whether you are listening to music, watching films or playing games. The Apple Thunderbolt Display (27-Inch) is intended to be the "ultimate docking station" for a Thunderbolt-equipped Mac notebook (it is not compatible with earlier Macs). 3. (The app may automatically install . Orders available now. Power off the PC and make sure that it is completely powered off. Hey Presto ! To start the conversation again, simply ask a new question. jamesstanton, May 7, 2013 7:19 PM in response to Puma-IT, Oct 26, 2013 5:59 AM in response to CBoland93, Apr 28, 2014 9:29 AM in response to CBoland93, User profile for user: If the display you're updating is the primary display, the screen may go black for up to a minute before the update status bar appears. Is there a way, short of unplugging the display from the notebook, to turn just it off? Nov 6, 2011 5:18 PM in response to SRINATHSADDA, User profile for user: Apple Store TBs worked fine with my laptop. Also have updated to 10.8.3 and have the newest firmware for TB display. But I get caught our by plugging in the thunderbolt cables before startup. It would still charge my 15" Retina Mac Book Pro, and even the screen camera would be selectable as a camera option between the MBP and the screen. Today I'm going to show you how to set up the Thunderbolt display. Hold the four keys for another 7 seconds. Situated adajcent to the FaceTime HD Camera, the ambient light sensor is intelligent so as to automatically adjust the brightness of your Thunderbolt Display, depending upon the room conditions. It is LED-backlit and widescreen oriented. after full boot Plug in those thunderbolt cables and get your 27" monitor back, Question: It simply hanged at the log on, the computer would not turn off, laptop display turned on, would not respond to anything, had to press the power button for 4 seconds to turn it off. Thunderbolt 3 or Thunderbolt 4 If you're using a Thunderbolt 3 or Thunderbolt 4 cable, such as the Apple Thunderbolt 4 Cable with your display or other device, it will connect to your Mac without an adapter. The Dell Thunderbolt Dock with v1.0.14.1 update (which includes NVM43 firmware) was certified by Apple through an independent third-party laboratory to work with Apple USB-C hosts. Again, brilliant. Tried many things i.e. Click on About This Mac in the dropdown menu. The Firmware Version should be 26.2 and the Port Micro Firmware Version should be 2.0.7 after the update. Q: But in case you have laptops with TB3, bear in mind it is not spec compliant, so things like sleep and driver support might be tough (my wife has one, works okay with my T480) The display itself should work, but you might have trouble with . It then came on briefly for one day after I installed Mavericks on the laptop, then failed again. Click Thunderbolt in the list on the left and locate the Thunderbolt Display section. If the issue still persists or you are not getting power to the display, it may need to be serviced. The TB3 firmware issue does not affect the L390 because the L390 only has USB-C 3.1, not Thunderbolt 3. When your computer restarts, you'll see a gray screen with a status bar. Apple Thunderbolt Display is completely dead. ; Browse to and select the folder where you unzipped the driver package.. Click Next to install the driver. Looks like no ones replied in a while. Simply hook the Thunderbolt cable up to your Mac and turn on your Mac. The TBD does not have a power button and only works as a display when connected to a computer. In response to CBoland93. On Macs with MagSafe power adapters, the cable's LED might change states or temporarily turn off when you reset the SMC. 3 or 4 hours. The first beta of iOS 16.2 and iPadOS 16.2 was released for developers and public beta testers last week, so it's still early to Apple today added refurbished M2 MacBook Air models to its online store, offering the machines at a discounted price for the first time. Before contacting Apple, follow these troubleshooting steps to see if you can reset your Thunderbolt Display. So, my Thunderbolt Display waking up every day and is not crashing on startup ! In response to hot_spur, , "You can disable or deactivate a monitor without having to physically unplug it", Jun 19, 2013 8:09 AM in response to keogh Looking for something to help kick start your next project? Disconnecting of this device solve crashing issues on startup. Apple A1407 27" 2560 x 1440 USB LED Thunderbolt Display Screen Bleed w/ Stand (2)2 product ratings - Apple A1407 27" 2560 x 1440 USB LED Thunderbolt Display Screen Bleed w/ Stand $94.99 Was: $99.99 $42.22 shipping or Best Offer Benefits charity SPONSORED APPLE 27" WIDE SCREEN THUNDERBOLT DISPLAY LCD MONITOR A1407 2560X1440 Chipped $199.99 In response to mrTuborg. I have the same problem as the original poster. Bit of a revival, but I've not got a Thunderbolt display (yet, waiting for the updates to get one to accompany my Mac mini) but a simple: Ctrl-Shift-Eject on my iMac puts my display to sleep, can't see why it won't work on a TBD? On older Macs, it is known as PRAM. Engineer thought it might be a problem with the laptop. Is it one specific batch run of TBs that has a faulty component? I have a Thunderbolt 27 inch display. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Macs from mid2011 should already be equipped with Thunderbolt. In the memo, Apple said the 21.5-inch and 27-inch iMac from Late 2013, the Mid 2014 21.5-inch iMac, and the Retina 5K 27-inch iMac from late 2014 will be marked as obsolete on November 30, 2022. And to that, you might connect some Thunderbolt external storage. 2. How to turn off Thunderbolt Display Screen? If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only). Both feature LED backlit displays with a . Get access to over one million creative assets on Envato Elements. If none of the troubleshooting methods worked above, it is recommended that you contact Apple Support by calling 1-800-MY-APPLE, scheduling a Genius Bar appointment or choosing another option. Problem is, both these ideas turn the notebook display off as well. Apple 27" Thunderbolt Display Monitor LCD Screen A1407 2560 x 1440 CHIPPED|M581 C $265.79 C $130.28 shipping or Best Offer Apple Thunderbolt Display 27" MC914LL/A A1407 (EMC 2432) LCD IPS Monitor C $239.23 C $155.12 shipping or Best Offer 12 watching Apple 27" 2560 x 1440 LED Widescreen LED Monitor Thunderbolt Display MC914LL/B (16) C $126.56 Mar 20, 2013 4:21 PM in response to bigzig Your computer must have OS X Mavericks v10.9.4 or later. Updated October 2, 2014. You will also need to be running Mac OS X Snow Leopard v10.6.8 or later. To start the conversation again, simply ask a new question. Due to EU consumer law, A product of this nature should last up to 6 years. 3. After I missed the appointment with Apple, the screen started taking longer and longer to come back to a working state e.g. Various Locations within . Youll find three USB ports on the rear of the Thunderbolt Display. Mar 26, 2015 4:10 AM in response to SmogHead A device that supports the VESA mount can be mounted on many different supports, from arms to wall mounts. Apple may provide or recommend responses as a possible solution based on the information They cant. In response to CBoland93, Have you tried the 10.8.3 update? The device was released on July 20th 2011 with a MSRP of $999. One power button for two devices. Refunds, Slight flickering and then going blank/black. 4. height 491mm 491mm The height represents the vertical dimension of the product. This occurs when I am doing stuff on the machine, it is not a display sleep issue. Shut down and disconnect both your Mac and Thunderbolt Display from AC power for at least 30 seconds. In response to SRINATHSADDA. This package includes Thunderbolt Display driver among other things. clintonfrombirmingham, Mar 23, 2013 11:23 PM in response to CBoland93, Apr 25, 2013 3:41 AM in response to CBoland93, Apr 29, 2013 7:14 AM in response to clintonfrombirmingham, Apr 29, 2013 7:33 AM in response to CBoland93, User profile for user: iOS 16.2, the next major update to the iOS 16 operating system, can be expected to launch in mid-December alongside iPadOS 16.2, reliable Bloomberg journalist Mark Gurman said today in his Power on newsletter outlining expectations for the remainder of 2022. I had ( fingers crossed ) or have had this similar problem, with suddenly my 18 month old Thunderbolt 27" display just not displaying. With the Apple Thunderbolt Display, all of your network connected data is coming over the Thunderbolt cable when you have the ethernet cable plugged into the back of the display. your key combination works perfect. In response to SRINATHSADDA. If you have multiple displays, only one display will illuminate and show the status bar. But you might need a mac to download it. Release the keys and press the power button to turn on your Mac. The beauty of the Apple Thunderbolt Display is that, unlike many PCs, you do not need extra cables for the extra features. To determine if the update applied successfully. To start the conversation again, simply ask a new question. Display: 27 in, H-IPS, W-LED, 2560 x 1440 pixels. Good luck getting your displays back in production. This really annoyed me, I do not expect to reboot my computer, period. Jehuchan, User profile for user: 1) Disconnect the Thunderbolt display cable from the host computer. So, after 8 hours of it not working even after reboots, pram & smc resets etc I resorted to mading another booking with Apple. And check that you have all the firmware updates applied, for your Mac AND for the TB display? Thunderbolt Display Firmware Update 1.2 improves reliability when you connect devices to an Apple Thunderbolt Display. Versatile I had the odd success on getting it to start up while booting of a USB startup. "Closed clamshell" mode will not allow the update to install. ; After the driver installation is complete, close Device Manager. 1. Apple's most powerful Mac will finally shift to Apple silicon. Connect the other end to the host computer. From the posts here this appears to be a larger issue with several users experiencing the identical problem. Anyway, they took it in for testing and further investigation. No more than two Thunderbolt displays can be connected during the update. A forum where Apple customers help each other with their products. Hold these keys until the Mac restarts and you hear the startup sound for a second time. More On the Mac's built-in keyboard, press the left side Shift-Control-Option keys and the power button simultaneously. Design like a professional without Photoshop. Malcolm J. Rayfield, Feb 20, 2013 10:18 PM in response to hot_spur, User profile for user: Feb 20, 2013 4:55 AM in response to SRINATHSADDA, User profile for user: 50 features and changes you might have missed in macOS Ventura. Won't charge my MBP. Click Thunderbolt in the list on the left and locate the Thunderbolt Display section. I'm stumpedAnd it's not quite as easy taking a thunderbolt display to the Apple Store like it is a phone or laptop Jan 29, 2015 2:49 PM in response to CBoland93 MacBook Pro 15, To start the conversation again, simply ask a new question. They checked, determined the TB was faulty and replaced it with a new TB. Apple LED Cinema Display 24" Apple Thunderbolt Display The VESA mount is a standard used by most manufacturers. Reply Helpful (2) SRINATHSADDA Level 1 (128 points) Nov 6, 2011 6:49 PM in response to bt22 It's very annoying then! 1-800-MY-APPLE, or. Regards Iain, May 18, 2015 5:20 AM in response to Iain Dall In response to Monarda935. 1 hour past the appointment (which I missed) the bloody screen goes blank. You may probably never appreciate the convenience that this affords, but it is clear that Apple has been paying attention to the details. Click on the Apple logo in the top-left menu bar. I have a new Mac Mini 2011 i7 Quad CPU version. I then had a phone call saying the items that they had put in were not working (Something about the pins not aligned under the microscope). The Apple Thunderbolt Display is designed with the following features to reduce its environmental impact: Lead-free BFR-free PVC-free 2 Mercury-free Arsenic-free glass Meets ENERGY STAR 5.1 requirements Rated EPEAT Gold 3 Apple and the Environment Learn more about Apple's dedication to reducing the environmental impact of our products and process. 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