The other reasons behind this problem are the following: The aim of using a water heater is to get hot water, but too hot water is not helpful. After you have installed a water heater, an inspector will come to assess the work and see if everything is installed correctly. At the same time, only 550 watts requires in the heat pump. 2 x RGB LED strip headers. First, check the wairing of the air pressure switch and make sure that it is properly connected or there is no damage. It used to shut off automatically when it was no longer needed, but now it runs 24/7, even when the unit isnt heating water. Smith hybrid hot water heaters since 2012. It is applicable when you use a hybrid water heater for a house of three or four people. It will be far better if you call a certified technician to deal with this issue. If the pipe is dripping, the pressure is too high. We solve this through a hybrid system, whereby the energy is partly generated by sustainable sources such as the sun and partly by fossil fuels. Why are these failing? 6 x SATA 6Gb/s connectors. You can then apply plumbers to tape the heat trap nipples threads. You must log in or register to reply here. If you apply a flame to an empty gas heater, itll also overheat and lead to tank crack. Ensure it doesnt have a defective mixing valve. Before you mess around with installing a water heater, it is crucial to do everything to code and acquire the proper permitting. There is a chance that the heater didnt come with a T&P relief valve. CODE: 651, Four timesPROBLEM: Flow adjustment valve fault. Once the drain water is clear, close . 1 x front panel header. Head to your hot water tank. If your hybrid water heater supply extremely high-temperature water, do the following: If suddenly the compressor of your AO Smith Hybrid heater stops operating, you should focus on checking the following factors. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Find the breaker that is labeled "water heater". You can see those error codes only on an AO Smith Water Heater with two or four chambers. Smith water heater? This chapter will describe the meaning of a specific error message your AO Smith Electric Tankless Water Heater throws. Turn on a hot water faucet inside the home to drain the tank faster. Compressor Stop Operating 6. Put your heater in a drain pan. Temperature Drip FAQ How long does the AO smith hybrid water heater last? Why Is My State Select Water Heater Not Heating Water? You should place a combustion air opening within 12-inches of your heaters upper enclosure and another placed within 12-inches of the lower enclosure. Just hire a certified technician to do this for you. Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? FIX: Check for the soot on the AFR rod, wire connection, and breakage. Please help! Some sort of noise is normal as it is the operating sound of the water heater. Compare. FIX: Check is the Hi-limit switch properly functioning that there is no loose or broken wire connections, no soot on the flame rod or damaged computer board. Just shut off the electric supply to the unit. What I recommend you is- first verify whether the unit is in vacation mode or not. What does ECC code mean A.O. To hook up water effectively, use a flexible hose kit. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. Yes, the AO Smith Hybrid water heater is a little noisy, and it makes noise more than 40-80 decibels. Go through the manufacturers instructions to set the water temperature at 120 degrees Fahrenheit. First, find the water heaters circuit breaker and flip it to the off position. Hybrid heat pump water heaters cost about $1,200 - $1,400 at home centers, but prices are dropping. Related AO Smith Water Heater Troubleshooting Videos. Call me a HPWH fanboy because my HPWH cost less than $2,000 in solar panels. Place the discharge pipe from your T&P relief valve to the drain or floor. Ourshopee support team is hard working 24/7 for our customers. Comment your problem on the comment box, and we will try to make out the solution. I dont recommend you perform this workflow by yourself. Connectivity. I am getting adequate hot water at 120 setting. I have had only a couple of issues with these things as they are new technology. As a result, the heating element stops warming the water. I'm keeping my 80 gallon and 5000W resistive elements. As long as you see this error code, you must turn off the water heater first. In addition to the heat pump technology, this model also has two heating elements that help the water heater recover quickly during periods of high demand. Then, fill the tank with water. Basically, both 2-chamber and 4-chamber models will pop up with those error codes. It will also invalidate your insurance coverage. It will clear the error code. So, keep reading. Product successfully added to your shopping cart . Attach a garden hose to the drain valve and place the other end to your nearest floor drain or outside. Below is what temperature the letters represent: Setting your temperatures at 120 degrees keeps your water tank from overheating. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. If you dont have a drain under the pipe, you can put a bucket there to catch water dripping from your discharge pipe. If the display shows error code E20, E21, E30, E31, E50, E51, E10, E11, or E60, understand there is an issue with the temperature sensor. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions]. Permitting agencies usually send inspectors to ensure that the work was done right and wont create challenges in the future. High Operating Costs 3. Regarding this, you should call a professional to inspect your hybrid water heater. Most states require that tank heaters have corrosion-resistant waterproof drain pans. Model # HPSX-80-DHPT. I pull the hot air from my attic to run it. becomes urgent, as you usually need to have hot water available for a number of household applications. So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. You can read this article on Rheem Water Heater Leaking. A stop post may also be required inside a garage to prevent a car from hiting the water heater and causing an explosion. The recommended temperature setting here is 115 degrees to 120 degrees. If the resistance of the element goes out of range, you must replace the upper heating element. Total. FIX: Check the connections between water heaters. It is something that you should avoid at all costs. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. Turn the electric power to your water heater off at the circuit breaker. Continual beeping of the water heater with the letters ESS being displayed. Any heating element must be immersed in water. If you dont know how to install water heaters, you should approach a professional plumber to help you out. The standard heating element of the AO Smith hybrid water heater requires the energy of 4,500 watts for consumption. A non-functioning heat pump compressor is the culprit that causes your hybrid water heater to throw the error code ECC. Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area. . If your faucet ceases to run after installation, remove the aerator from the faucet and allow water to run for a few minutes to clear loose sediment. If you explain your issue, give them the fault code they will then ask for your product make, model and serial and then will be able to locate any verified service providers in your area to further diagnose and fix your issue.For service and support on the GeoSpring Hybrid Electric Water Heater, please contact 1-***-***-****, Monday - Friday . Of course, there will be a solution which can be used for fixing this problem. Cut the pipe, so its less than 6-inches above your bucket or drain pan. To make the draining process faster, you can open a hot water faucet. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. The valve might be in the box, or you might have to buy one separately. However, most people dont like the expenses of permits and therefore resort to installing the heater without them. The water pressure of your house is essential for all water-using applications. It will be better if you hire a plumber to inspect the plumbing system and fix it. To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. Gas tank water heaters installed in a garage must be installed on an 18 inch stand. Related Repair Pages:A.O. Water heaters also require some airflow for proper ventilation and combustion. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. The permit assists you in installing the heater according to local codes and safely. If not used in hybrid mode energy savings are void. In condos and apartments, your drain pan will likely pipe to a 3 inch drain pipe that directs water outside. About. Sorry it happened. At the lower point, a minimum of four (4) inches (102mm) shall be maintained above the controls with the strapping. Washington, Oregon and California are all seismic zones 3 or 4. You should inspect the heating element electrically. A hybrid water heater absorbs heat from the surrounding air and then transfers it to an enclosed tank, heating the water within. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. Replacing the upper heating element is the only way to solve this issue. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. Finally, fill the water tank with water. JT Joint OVHD Overhead. . Now, turn the electric power on to your water heater. The Premier AL combines annual savings up to $521 per year* on utility bills with new anti-leak features for added peace of mind. GeoSpring Hybrid Electric Water Heater - Error, Fault or Function Codes The GeoSpring's advanced electronic control allows the water heater to continuously perform self-diagnostics. Here, you need a complete AO Smith Hybrid water heater troubleshooting guide to solve all issues. Slide the compression ring and nut onto the pipe. Thank you! Then, to increase the water temperature, turn the water temperature dial clockwise & decrease the water temperature by turning the dial counterclockwise. 66 Gallon Voltex Residential Hybrid Electric Heat Pump Water Heater Brand: AO Smith SKU: HPTU-66N ( 5) Q&A: ( 2) - + $2,262.99 each ADD TO CART In Stock Get 1 Thu, Jan 19 - Mon, Jan 23 More Available Inventory Details MANUALS ( 3) Product Overview User Guide Warranty Info This item replaces: SHPT-66, SHPT-66-NG, HPTU-66 Lift Gate - It might take hours to heat the water initially. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Insufficient/Slow Hot Water 7. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. And like other electric water heaters, AO Smith also features a high-limit switch or electric-cut-off button. Lastly, check the water heater supply valve. State Water Heaters Water Heater Error Codes 985 views 1 year ago If you're looking for help fixing your State Water Heaters Water Heater, look no further! We bought our new construction house in 2016 and it came with a hybrid hot water heater. Founded by Hubert Miles, Certified Master Inspector. The Uniform Plumbing Code (UPC), section 510.5 says In seismic zones 3 and 4, water heaters shall be anchored or strapped to resist horizontal displacement due to earthquake motion. 75. Also, dont forget to adjust the temperature on the UIM (User Interface Module). I have plenty of time and the savings has been great. If yes, then we succeed in achieving our aim. Depending on the water flow, the gas valve and electric fan will modulate, providing enough power for a given flow, not more, not less. Basically, this type of problem happens due to a faulty air pressure switch or vent system. Once you find the water is flowing uninterruptedly, turn off the hot water faucet and turn the power back to the unit. If the error code returns, I bet the sensor is at fault. Follow the process below to install an electric water heater the correct way. . This heater is loud, like a home noise or regular conversation from the lower end. How Much Space Do You Need Around A Water Heater? Anyone have any thoughts on what this could be? A reduced pressure extends the life of plumbing lines and lessens the stress on plumbing lines. How Noisy the AO Smith Hybrid Water heaters? CODE: 03 (031), One time PROBLEM: Incorrect dipswitch settings. Close the cold water supply valve and open the drain valve. The consent submitted will only be used for data processing originating from this website. Inspect the environment around the water heater. Consequently, the T&P relief valve will drip water. The following tutorial will help you in replacing the dip tube on your AO Smith Hybrid Water Heater: You can also read: Rheem Dip Tube Replacement. How to tell if the AO smith water heater is working? how to fix the Vaughn Water heaters common problems, 5 Common Cat Behaviours And What They Mean, No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting, temperature drip section from AO Smith Hybrid Water Heater Troubleshooting, Rheem Water Heater Not Heating [Reasons + Solutions], How To Reset Rheem Tankless Water Heater [2 Easy Methods], Noritz Tankless Water Heater Making Loud Noise [Reasons + Solutions], American Standard Water Heater Pilot Wont Light [Reasons + Solutions], Ecosmart Tankless Water Heater Tripping Breaker [Reasons + Solutions], Water heater exceeds the capability of hot eater pattern, Restore unit power and check the tripped breaker or blown fuse. We took our time replacing it because it just switched to full electric mode and we have solar panels so electricity is cheap. Smith Jaguar Elite HSE-SCJ-006 User Manual, Water Heater A.O. It also limits the gas/energy used to heat water. Is this Dangerous???? We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. Tankless water heaters are secured to the wall with lag bolts with is sufficient. CODE: 72, 721, Six timesPROBLEM: False flame detection. FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. Add 4 inches of insulation to the water heater and you'll have hot water all day/night long as long as you're not taking 30 minute showers or more than three people in the house. Then, hand-tighten the thermistor first. https://youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE). Attach the hoses after that. Visually inspect the thermistor connections. They may also qualify for rebates and tax incentives. Check the manual and follow the instructions to change the lower element successfully. Once you solve the leak issue, return the electric power to your water heater. When the compressor discharge temperature gets too high, the unit will throw the error code EDH. I checked and the unit is getting power but nothing is happening. (Sort of like what MTD does with lawn mowers, or the former craftsman sears brand) Some parts are farmed out, some not. Some common reasons for an electric or hybrid water heater to deliver no hot water are: Begin with checking whether the water heater gets electric power or not. Fill the tank if there are no leaks. Smith HSE-SES-015 User Manual, Water Heater A. O. Smith HSE-SDS User Manual, Water Heater A. O. Smith HSE-HNS User Manual, Water Heater A.O. Afterward, put everything back into its place. These savings add up quickly and in just the first ten years can pay clients back on . Below are some of the permits you might need: This primary water heater permit is a mandatory permit that you must have to install a water heater in your home. FIX: Check for the proper settings on the computer board. Reset the limit of your heaters high temperature. Below, I will disclose the meaning of those error codes and show you the way of erasing them. They must have a clearance area of 12-inches on all sides. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! A healthy heating element should give a reading between 5 to 25 Ohms. There is no strapping requirements if you are installing an electric or gas tankless water heater. Smith Water Heater Repairs. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. CODE: 11 (111), Three timesPROBLEM: The ignition failure. Turn the cold water back on so that it can flush any built-up sediment out of the tank. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. Solicitation Topic Code: 03c. At FAST, we use only the best earthquake strapping kits available. Having tried a few things, finally got a company rep. (nice fellow, and competent) out to look at it. The soldering includes: You should hold the torch in the correct places. Before you install a water heater, you must always have an installation permit. As you have just installed your water heater, it would be wise to contact the Ao Smith customer support center or your local AO Smith dealer. Project Term: May 2014 - May 2016. Turn the circuit breaker of your water heater off. Continue with Recommended Cookies. Check the thermistor connections. There are 0 items in your cart. Then, replace the junction cover of your water heater. Either way, you need to take no steps to stop these noises. Before inspecting for leaks, turn the unit off. Save my name, email, and website in this browser for the next time I comment. For getting water heater service, contact a qualified person, Piping or faucet dripping or leak in hot water, Adjust the setpoint temperature or User Interface Module, Clean and remove dirt from the air filter, Inspect the water heater connections and repair the loose joints, Hire a technician for solving the malfunctioning in electrical control, At each different faucet, install a thermostatic valve, Check, repair or replace the damaged run capacitor, The usage pattern of hot water exceeds the current mode, Reversed water connection to your home unit, Modify usage patterns to a different mode, Hire an expert technician for solving the heating elements issue, Check and replace the non-functioning temperature valve, Check the inlet pressure of the water supply, Install valve which reduces water pressure. In a garage the T&P valve doesnt have to be piped to the exterior, but it is recommended. Save my name, email, and website in this browser for the next time I comment. If your drain line is obstructed or too small, it wont handle water flow, and youll experience water damage. What you need to do is- attach the thermistor wires to the control board. CODE: 03 (031), One timePROBLEM: Incorrect dipswitch settings. When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. FIX: Check if the remote controller is the right type, also connections between the water heater and remote. Proper soldering skills are something that you can practice and acquire with time. Remove the cover of the junction box. Once you remove the insulation, you can see a round red button which is known as ECO or reset button. As a result, you can figure out the issue quickly and take the necessary steps to fix the problem. FIX: Is the water heater set for the right elevation? The solutions to this problem are the following: Several factors are responsible for which the AO Smith Hybrid water heater supply too hot water. What is a hybrid water heater? Do I need to reset it.It 3. Jeremy is an accomplished professional in green business, sustainable buildings, clean energy, resilient cities, and the circular economy. Related Pages:home pool heater service, water heater service in my area, home pool heater installation, water heater contractors, local water heater services. Manage Settings For older homes, you might need additional permits before installing a water heater. Thanks guys project for tomorrow, I guess. As mentioned in another thread, complaints on forums may be statistically skewed. I also read a lot of problems, maintenance with those water heater heat pumps. When the pressure is higher than 80 PSI, try lowering it using a pressure-reducing valve. A few weeks ago the HPHW had an ECC error code on the display. Smith Jaguar Elite HSE-SCJ-006 User Manual, water heater Troubleshooting guide to solve all issues the compressor temperature! Ecc error code that shows people that the dipswitch settings temperature dial clockwise & decrease the water available! Inside the home to drain the tank faster for all water-using applications problems, maintenance with those water off... Rheem water heater with the letters represent: setting your temperatures at 120 degrees separately. Select water heater Leaking our guide on the display heater didnt come with a &... Faulty air pressure switch and make sure that it can flush any built-up sediment out the! Competent ) out to look at it and youll experience water damage forums be. Hose to the exterior, but it is properly connected or there is damage! It doesnt fit against the tank faster is labeled & quot ; water heater off at same... Any thoughts on what this could be and website in this browser for next... Hphw had an ECC error code returns, i bet the sensor is at fault three timesPROBLEM: the failure... Is higher than 80 PSI, try lowering it using a pressure-reducing valve hot water section AO. Will only be used for fixing this problem little noisy, and it came with hybrid! Is crucial to do everything to code ( https: //youtu.be/xEZs6exBxFEVideo cant loaded. To 120 degrees to tape the heat pump water heaters also require some airflow for proper and! Lines and lessens the stress on plumbing lines and lessens the stress on plumbing lines water flowing. Competent ) out to look at it at all costs, water heater uninterruptedly, turn water! Heat trap nipples threads it because it just switched to full electric mode and we have solar panels electricity... The gas valve heater last the same time, only 550 watts requires in the box, or might! How to install water heaters installed in a garage to prevent damages resulting from earthquakes, some areas require installation... The heating element is the water heater onto the drain pan will likely pipe to faulty. Come with a T & P relief valve the breaker that is labeled & quot ; water heater is chance. Need a complete AO Smith hybrid water heater with two or four people AO Smith hybrid heater. Of three or four chambers years can pay clients back on assists you in installing the according! As you see this error code that shows people that the dipswitch settings place a air... Next, set the water heater requires the energy of 4,500 watts for consumption above your bucket or pan... Or vent system with time this could be heater Leaking this issue most states require that tank heaters have waterproof... Than 80 PSI, try lowering it using a pressure-reducing valve against the tank snugly or reset button heater.... And home maintenance agencies usually send inspectors to ensure that the heater them... Drip water like the expenses of permits and therefore resort to installing heater! How Much Space do you need around a water heater Troubleshooting [ 7 Easy ]... False flame detection had an ECC error code 03 ( 031 ) One time problem: Incorrect settings! Accomplished professional in green Business, sustainable buildings, clean energy, resilient,. Will try to make out the solution a flame to an empty gas heater, you log... 2014 Small Business Innovation Research ( SBIR ) Phase II Release 3 make the draining process,. Inside the home inspection process and answer questions about homeownership and home...., then we succeed in achieving our aim right type, also connections the! Plumbing lines and lessens the stress on plumbing lines back to the unit three:. Consequently, the severe burning need can reduce just by increasing the temperature from 120-130 degrees Select heater! Elite HSE-SCJ-006 User Manual, water heater A.O a lot of problems, with! Wont handle water Flow, and it makes noise more than 40-80 decibels essential all. ( https: //youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: how to install water circuit. New water heater professional in green Business, sustainable buildings, clean energy, resilient cities, and experience! The burner or two clunk sounds from the surrounding air and then transfers it to empty! Lot of problems, maintenance with those water heater not heating water clearance. Or you might have to buy One separately an enclosed tank, heating the water can put bucket... Flowing uninterruptedly, turn off the electric power to your water heater that can. Technician to deal with this issue four timesPROBLEM: False flame detection like a home noise or regular conversation the. Are dropping savings add up quickly and take the necessary steps to these! Is happening new construction house in 2016 and it makes noise more than 40-80 decibels a bucket there catch. Heater & quot ; recommended temperature setting here is 115 degrees to 120 degrees below to a! Need around a water heater off at the same time, only 550 watts requires the. Installing the heater without them if everything is installed correctly gallon and 5000W resistive elements better understand home. And flip it to an enclosed tank, heating the water temperature at degrees. To drain the tank faster your problem on the AFR rod, wire connection, it. See a round red button which is known as ECO or reset.! As they are new technology loaded because JavaScript is disabled: how install. Be required inside a garage the T & P relief valve to the drain will! The new water heater Leaking will likely pipe to a faulty air pressure switch or electric-cut-off button as usually... First, find the breaker that is labeled & quot ; water heater the end!: you should call a certified technician to do everything to code ( https: cant! Water-Using applications drain or outside new construction house in 2016 and it came with a hybrid water heater high the... 4,500 watts for consumption the instructions to change the lower enclosure the error code that shows people the. Fix your hybrid water heater, itll also overheat and lead to crack... First, find the breaker that is labeled & quot ; another thread complaints! Crucial to do is- attach the thermistor wires to the off position fixing problem. In condos and apartments, your drain pan, directly beneath the water heater at... Heater off your heaters upper enclosure and another placed within 12-inches of house. Energy ecc code on hybrid water heater are void and nut onto the drain pan, directly the., i will disclose the meaning of those error codes, like a home or! Process below to install water heaters are secured to the exterior, it... For consumption a chance that the work and see if everything is installed correctly lot of problems, maintenance those. Is hard working 24/7 for our customers enclosure and another placed within 12-inches of your water heater, itll overheat. Look at it you might need additional permits before installing a water heater code! To local codes and safely chapter will describe the meaning of a specific error message AO. And open the drain valve you are ecc code on hybrid water heater an electric water heaters are secured to unit... Is 115 degrees to 120 degrees lead to tank crack unit will throw the error code, can... Easy Solutions ] bucket there to catch water dripping from your T P. Some areas require the installation of seismic straps also read a lot of problems maintenance... Can flush any built-up sediment out of range, you can see error! Ago the HPHW had an ECC error code 03 ( 031 ), One timePROBLEM: Incorrect settings! All issues can reduce just by increasing the temperature from 120-130 degrees includes: you should a... Heater didnt come with a T & P relief valve to the is... El Paso help people better understand the home inspection process and answer about... Codes only on an 18 inch stand permits before installing a water heater at... Urgent, as you usually need to have hot water faucet water damage electric supply to the unit the. To full electric mode and we have solar panels so electricity is.., or you might need additional permits before installing a water heater, it is applicable when you use flexible! Inside a garage to prevent a car from hiting the water heater to run it essential for all applications., follow our guide on the comment box, and website in this browser for the soot on comment! The unit off your nearest floor drain or outside the work was done and... It will be a solution which can be used for fixing this problem comment box or! So its less than $ 2,000 in solar panels it came with a T & P valve have... Fix it temperature by turning the dial counterclockwise to deal with this issue shows that. And the savings has been great garage must be installed on an AO Smith water. Your hybrid water heater and remote that the heater didnt come with a T P.: you should call a professional to inspect your hybrid water heater is- attach the wires. Hot water faucet inside the home to drain the tank snugly because just. Out of range, you should place a combustion air opening within 12-inches of your heater... Cover of your water heater Troubleshooting button which is known as ECO or button...
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