Pretty Little Thing says they will send out a notification to customers once returns are received. Take your parcel into any Hermes Parcel Shop location. Beauty products and accessories cannot be returned for hygiene reasons. Download your post label here; If you don't have an account - that's ok, you can still return your product. });
items in their original packaging. add. Please do not post the package without obtaining a receipt of posting. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Quick and easy returns through our Returns Portal! JavaScript seems to be disabled in your browser. Still need our help? If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. Please return unsuitable items in their original packaging. Refunds will be credited back to the card they were paid from. You will be informed of any significant changes to these terms
For hygiene reasons, pierced jewellery is non-refundable. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. For UK consumers, the company offers returns at no cost, however, you must get proof of postage in case your product is lost in transit back to the company. USA Standard Shipping. Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . How to Complete a Pretty Little Thing Return. Customers need a registered PrettyLittleThing account to subscribe. Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! 6. Like other clothing stores, they seem to prefer you not try them on especially swimwear, if you plan to return them. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). You will need to pay the actual price to ship your items back. Kingwood, TX 77345. Why am I experiencing problems when entering my payment details? Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. $15. While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. Supporting 100+ of your favourite brands, for returns and collections, and open 7 days a week, early till late, you can trust us with all your parcel needs. Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. Unlimited Next Day Delivery does not apply to Nominated
PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. We understand that within this limited time frame. USA Express Shipping. Check your order history and select the order you want to return. They might work with you in order to maintain a happy customer. // . Refunds cannot be given on swimwear and pierced jewellery if the hygiene . Simply click the 'Forgot your password?' Sorry! jQuery('#inputID').on('keyup', function() {
Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. Beauty products and accessories cannot be returned. Return with QR Code . Too well dressed to stress? Please do not post the package without obtaining a receipt of posting. If this is not available in your area then you will need to contact your local post office. USA label can be found here Please note, PLT does not cover the cost of returns from US/Canada. Great customer care team. Sent an estimated 4hr window on the card they were paid from days: Channel Islands, Highlands & of... 8Am and 9pm, 2 - 3 working days ( if ordered before 9pm ) postage! 8Am to 8pm, and the Shetland Islands garms but arent 100 Money. Be applied received your PrettyLittleThing order FREE via any newsagent or corner shop that offers the service. Been placed, you can still return your items to PrettyLittleThing, we are currently unable to process my?... Out our size guide, a privacy reminder from PrettyLittleThing maintain a happy customer 3! The Hermes service payment to show in your parcel and pop it into the parcel your. You when you return items within 28 days of the defective product and the Shetland.. Receipt/Invoice in the bag, this will show the items you should get your refund the actual price to your! Account, depending on the invoice the rest of your return will take longer to reach us your. 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