View the job description, responsibilities and qualifications for this position. Use clear, legible fonts and big headings. Pharmacy Technician Responsibilities: Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy. Pharmacy Technician - Call Center. Responsible for a client, associate, and shareholder experience. Provided exceptional customer service and technical support for internal and external voice and data product customers. The Guide To Resume Tailoring. Houston, TX. Maintained email directories, phone lists, and associate emergency information. A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs. Clerical responsibilities are also part of the job. CDL-A - Truck Driver Jobs - Dedicated Walmart Route - Top Drivers Earn $96,000+ New Pay Raise of up to. Translated Federal laws and informed students of their rights regarding student loans. Helps health care providers and patients by greeting them in person and by phone, answering questions and requests, and referring inquiries to the pharmacist. The Certified Pharmacy Technician certification could help you to get a customer service representative position in your career path. Headline : Motivated customer service specialist with over (9.5) years of retail experience in a fast-paced, team-based environment. (See References 2 and 3). Trained users on hardware and software applications. As a pharm tech, she also checks on drug stock, replenishing those needed and disposing of expired inventory (see Reference 1). However, call center technicians can earn anywhere from upwards of $22,000 to $52,000 a year. Job Description: The Patient Care Technician serves as a technical expert to call centerteams to assist with efficient resolution of member and client related issues. Apply for the Job in Pharmacy Technician - Call Center at Portland, OR. Promotes and supports quality effectiveness of healthcare and Pharmacy Services. From the field to your family, every sandwich is founded on fresh. Last 24 hours; Last 3 days; Last 7 days; Last 14 days; Remote. This website is using a security service to protect itself from online attacks. job boards today. Call Center Technician Resume Summary : Strong entrepreneurial spirit and a unique blend of concept development with technical execution skills and knowledge. As part of the prescription filling, the pharm tech finds the specific drugs and fills them in amounts required by the prescription in appropriate vials, bottles or other containers. Skills : Quickbooks Pro, Microsoft Word, Administration. Worked without supervision to resolve computer-related and customer related issues. Provided detailed information on how to set up/configure data and voice products. Friendly Sales Associate adept at working in diverse retail and customer service environments. Pharmacy Call Center T. Job Type All; Full-Time; Part-Time; Contractor; Contract to Hire; Intern; Seasonal / Temp; - Supports comprehensive coordination of Medicaid and/or Medicare pharmacy services including intake and processing of pharmacy authorization requests. Verified provisioning and diagnose device or Network issues. Job Description Easy Rest needs an appointment setter to help in our call center. Related: #2: Pharmacy Technician Resume Sample. Pharmacy technicians are an integral part of the health care field, as they provide medications for all kinds of illnesses, ensure the correct dosage is being given, and process . 141.94.254.138 Pharmacy Call Center (Technician) Save. They should also have excellent listening and problem-solving skills to provide the information or solutions their customers need. Supervised the Data Entry Department, Microfilm Department & Mail Room. 177 votes for Inpatient Pharmacy Technician. Job Description . The low-stress way to find your next pharmacy technician call center job opportunity is on SimplyHired. He follows-up calls and in-person customer enquiries to their satisfaction (see References 1 and 2). Build your profile. Summary : Highly qualified Call Center Technician seeking an opportunity to work with a company that shares the same interest in providing outstanding customer service. Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries. Search Call center pharmacy technician jobs. Apply for a MID-WEST WHOLESALE HARDWARE INC Distribution Center Resume job in Longwood, FL. To that end, an organization that is adept at utilizing technological systems that support its staff in producing high-quality and accurate documents. Dispensing medications. Provided an elevated customer experience to generate a loyal clientele. Coursework in Pharmaceutical Sciences and Pharmacogenomics. A creative leader, adept at articulating a vision, communicating new initiatives, and providing overall program direction. Skills : Customer service, Good communication. Job Description. All rights reserved. Research salary, company info, career paths, and top skills for Pharmacy Technician - Call Center Successfully assisted customers with medical issues and provided valuable healthcare counseling. For instance, you can let prospective employees know whether youd like them to submit an application by clicking on the apply button at the top of the job listing or if youd rather them email an application, resume, and . Posted 1:50:06 PM. Able to learn new tasks quickly and proficient in growing key customer relationships. View the job description, responsibilities and qualifications for this position. They provide direction and guidance to less experienced team members. Strictly maintained customer and patient confidentiality. Also have seven years experience in retail with Walgreens pharmacy. Pharmacy Technician Responsibilities and Daily Activities: Supports pharmacological services by stocking, assembling, and distributing medications. Categorizes and stocks merchandise with a high level of efficiency. Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law. 1-2 years of pharmacy technician experience. 3.8 Cleveland Clinic Find salaries. He holds an associate degree in specialized technology from the Pittsburgh Technical Institute. If you are seeking to excel in a complex, high impact, customer . Hire better with the best hiring how-to articles in the industry. Mathematical and computer skills are essential to handle clerical duties. Skills : Medical Terminology, Dosage calculation, Data entry. Provided technical support to computer users, identifies and repairs problems, monitors computer configurations, installs hardware and software. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. Call center pharmacy technician jobs in Saint Paul, MN 10,539 vacancies Get new jobs by email Call Center . Provided excellent customer service skills during escalated calls. A customer service representative average salary is $29,624 whereas call center agents make an average salary of $31,180. Humana - Call Center Pharmacy Claims Technician - Troy - **Description** Assist local pharmacies wit - Mashable Job Board The pharm tech should be alert to all pharmacy processes to identify areas of improvement that can elevate customer service quality (see Reference 2). Some of the common skills seen on the resume include technical skills, strong communication skills; the ability to understand the exact issues; speaking skills; writing skills; the ability to identify simple and complex computer problems; and the ability to prepare instructions and email responses. Learn more. favorite_border 9 days ago Their duties include responding to questions and concerns about products or services their company offers. Improved client satisfaction from 88% to 93% with associate satisfaction of 91%. Learned to operate new office technologies as they are developed and implemented. Entering prescriptions into computer database. Providing excellent customer service is one of the basic functions of a call center pharm tech. A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. Pharmacy technicians should be respectful of customers and address their needs and complaints promptly. Call center agents are most often promoted to a customer service representative position. Profiled customers' needs, referral activities, and patient follow-ups. Assisted students in understanding how to prevent them from defaulting on their loans, or assisted them to bring them back into good standing with their loans. Communicated information clearly and accurately. Communicated with all customers and staff in a pleasant and professional manner.Answered phone calls for the call center in a friendly, efficient manner.Strictly maintained customer and patient confidentiality.Appropriately resolved customer issues, complaints and questions. Helped cut stock waste 20%. Skills : Great customer service, Working and meeting new people. Full-time (6090) Permanent (3333) New-Grad (1517) Contract (84 . These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The individual must be flexible as the job may require him to put in long hours, work shifts and even weekends. Start of main content. Pharmacy Refill Technician - Call Center, Part-Time FENWAY HEALTHBoston, MAFull-Time Apply Job Type Part-time Description Under the direction of the Prescription Refill Lead Technician, the Prescription Refill Technician will coordinate the functions of the refill line. The successful candidate will be able to accept ownership for effectively solving, Manage large amounts of inbound and outbound calls in a timely manner, Follow communication scripts when handling different topics, Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives, Seize opportunities to upsell products when they arise, Build sustainable relationships and engage customers by taking the extra mile, Keep records of all conversations in our call center database in a comprehensible way, Frequently attend educational seminars to improve knowledge and performance level, Meet personal/team qualitative and quantitative targets, Previous experience in a customer support role, Strong phone and verbal communication skills along with active listening, Familiarity with CRM systems and practices, Customer focus and adaptability to different personality types, Ability to multi-task, set priorities and manage time effectively, Customer Support Specialist jobdescription, Call Center Representative interview questions andanswers, Call Center Manager interview questions andanswers, Customer Care Representative interview questions andanswers, How weve scaled our customer supportteam, How to assess customer servicerepresentatives. . They are responsible for providing support from start to finish to resolve customer inquiries or concerns. Ensured they understood how to prevent them from defaulting on their loans, or if already defaulted, how to restore them back into good standing. Exciting opportunity for a Pharmacy Technician in the CarePlus/ Specialty Mail Order Pharmacy in Atlanta, GA. Attention to details is crucial, especially in tasks such as preparing prescriptions. Americas: +1 857 990 9675 Find jobs. Verified employers. The pharmacy technician attends to customer prescriptions and prepares them according to the instructions provided. Worked in a Call Center of over 300 employees, handling over 35 calls a day to assist customers with computer-related issues. In addition, Call Center Representatives also may have to work with Department Managers to ensure customer satisfaction and resolve all problems. Search CareerBuilder for Pharmacy Call Center Technician Jobs and browse our platform. CALL CENTER PHARMACY TECHNICIAN Professional Summary Enthusiastic Pharmacist Technician with a track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations and insurance providers. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 140 pharmacy technician call center Jobs 3.4 Byram Healthcare Pharmacy Technician Call Center Salt Lake City, UT $21 - $24 Per Hour (Employer est.) Pharmacy Technician - Call Center, Work from Home new CVS Health3.3 Remote in Arizona $17.00 - $27.16 an hour Senior Pharmacy Technician - Call Center - FULL REMOTE CVS Health3.3 Houston, TX $18.50 - $33.65 an hour Hiring multiple candidates High volume callcenterand production unit. Exciting opportunity for a Pharmacy Technician in the CarePlus/ Specialty Mail Order Pharmacy in Atlanta, GA. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. You will also like: > Make your resume easily and fast with free online resume builder. Horizon Services Baltimore, MD 12 days ago WORK REMOTELY FROM ANYWHERE! A call center technician annual salary averages $34,630, which breaks down to $16.65 an hour. Check pharmaceutical stock to determine the level of pharmacy inventory. Helped with the call to the Internet Service Provider. Performance & security by Cloudflare. Similar job titles include Contact Representative. We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. >> Discover what makes a good resume so you can make one that employers cannot resist. Employers / Post Job. Transferred calls to the proper team using switchboard systems. Assisted customers with inquiries and provided all pertinent information. Easy Apply 4d Ability to answer hi-volume in-bound calls via an automated phone system. Certified pharmacy technician with 3 years of experience, skilled in register operation and prescription filling. providing professional phone assistance to all callers through the criteria based prior authorization process. Registered Pharmacy Technician - Call Center Supervisor. Objective : Responsible for Responding to telephone and electronic requests for support, including incident analysis, initial resolution, and/or escalation. Used various administrative department tools, provisioning software, and on-line resources for customer resolution. Licenses Pharmacy Technician Diploma from Remington College Summary : Strong entrepreneurial spirit and a unique blend of concept development with technical execution skills and knowledge. Skills Customer and Personal Service Bilingual (Spanish and English Speaking) PTCB Certified Pharmacy License Quick Learner Data Entry Skills Multi-tasker They also put together medications for orders as well as provide drug information. Made outbound calls in order to collect payments via over the phone while putting correct information in the computers. A healthcare service company is searching for a person to fill their position for a Remote Call Centers Pharmacy Technician. The job description example below shows vital tasks, duties and responsibilities a pharmacy technician would be expected to perform for the organization they work for: Maintain pharmacy inventory. Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. Call center pharmacy technician jobs in Jackson, MI 472 vacancies Get new jobs by email Call Center Agent . Built rapport with customers through effective and precise communication. Must be able to: Establish relationships with clients and medical professionals; Receive and triage incoming phone calls and messages to handle questions, refill orders or other service requests Job Description. Save your work as a PDF. The ability to read and write English is important to understand written prescription instructions and communicate on a daily basis. Exciting opportunity for Pharmacy Technicians to work in a complex, high impact customer serviceSee this and similar jobs on LinkedIn. Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarify information, research every issue and providing solutions Job brief The position of a pharm tech or pharmacy technician in a call center setting includes responsibilities of import such as customer service and prescription preparation. Common duties that are typically seen on the Call Center Technician Resume include testing and evaluating the existing systems; performing regular maintenance and ensuring network efficiency; troubleshooting LAN, WAN and internet systems; finding out the exact issue from the customers; providing on-line support to the customers; and providing other team members and managers support and troubleshooting issues. A Call Center Technician provides helps and support to people who have issues relating to their electronic or computer equipment. Conducted full interviews and evaluations of each patient based on their individual needs. Contacted for patients in need of troubleshooting. Maintained proper storage and security conditions for all drugs. Cloudflare Ray ID: 764da05879c4f158 160 open jobs for Call center pharmacy technician. A creative leader, adept at articulating a vision, communicating new initiatives, and providing overall program direction. Pharmacy Technician November 2014-August 2019 Directly assisted an average of 74 customers per day, responding to inquiries and problems Handled Treatment Authorization Requests (TAR) and Service Authorization Requests (SAR) as well as performing billing procedures, accurately handling and recording cash flow Pharmacy Technician - Call Center Requisition #: 596043 Location: Johns Hopkins Home Care Group, Baltimore, MD 21224 Category: Pharmacy Work Shift: Rotating Shift Work Week: Full Time Weekend Work Required: Yes Date Posted: Oct. 12, 2022 Johns Hopkins Health System employs more than 20,000 people annually. Full-time, temporary, and part-time jobs. Remote work is fading, and hybrid is taking over thats according to our New World of Work 2022 survey. Experience Pharmacy Technician Date Posted. Some of these locations are even offering an upfront 75k sign-on bonus! What. Skills : Active Listening, Reading Comprehension,Administration. This is a real resume for a Senior Certified Pharmacy Technician in Chatsworth, California with experience working for such companies as Kaiser Permanente, Walgreens Specialty Pharmacy, Walgreens. A Call Center Representative takes inbound and makes outbound calls with customers. Guide the recruiter to the conclusion that you are the best candidate for the senior pharmacy technician job. Cvs Pharmacy Technician Resume. Free, fast and easy way find a job of 976.000+ postings in Cleveland, OH and other big cities in USA. Customer service is the most common skill found on a call center agent resume. Claire resumesample@example.com (555) 432-1000 Montgomery Street, San Francisco, CA 94105 Professional Summary Enthusiastic training professional successful at developing training plans and supplementary materials to help all students excel. Moreover, a company that desires an atmosphere where effective communication is encouraged to thrive between internal departments. Technicians handle customer queries, and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Representat. Objective : Friendly and enthusiastic Call Center Technician with seven years of specialization in customer service. Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations. See salaries, compare reviews, easily apply, and get hired. Hundreds of positions at pridestaff, giant eagle and remedi seniorcare including Pharmacy Technician, Medical Assistant, Registered Nurse related to cal. Verified patient data and billing information. Since the pharm tech will be handling patient information, integrity and respect for patient confidentiality are crucial. Here are the key facts about call center representative resumes to help you get the job: The average call center representative resume is 279 words long The average call center representative resume is 0.6 pages long based on 450 words per page. Created, maintained, and entered information into databases. Europe & Rest of World: +44 203 826 8149 This is one of the crucial responsibilities of the call center pharmacy technician. Many factors go into creating a strong resume. Summary : Seeking a Cvs Pharmacy Technician position using customer service skills to maximize efficiency and increase customer base. Call Center Representatives work directly with customers on various issues and questions. Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals. San Juan, PR US$11.70 per hour . Utilize experience in the industry, while demonstrating exceptional skills such as professional customer service support, merchandising set-ups to enhance your customers' experience and overall productivity of the organization. This position takes in-coming calls from members, providers, etc. prepping and scanning documents . A pharm tech position requires excellent communication and people skills as the job involves a lot of interaction with customers, colleagues and doctors. He is also responsible for maintaining the pharmacy in a hygienic condition, handling such tasks as cleaning countertops, shelves and sinks, as well as customer areas (see Reference 1). Here are the key facts about call center agent resumes to help you get the job: The average call center agent resume is 277 words long The average call center agent resume is 0.6 pages long based on 450 words per page. Europe & Rest of World: +44 203 826 8149. Source, attract and hire top talent with the worlds leading recruiting software. Supervised more than 20 employees per shift. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. The Registered Pharmacy Technician is responsible for various duties related to the receipt, review and verification of patients' prescriptions. Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters. Search and apply for the latest Call center pharmacy technician jobs in Cleveland, OH. Find jobs. 4.6. Possible Range. Mentored, trained, and coached new or less experienced call center technicians. In case of queries that require medical expertise, the pharm tech transfers them to the pharmacist. Kept maintenance records and documentation. Skilled at planning and goal setting for practical implementation. Critical Thinking Judgment And Decision Making. Directed operations to increase efficiency and minimize patient wait times. Managed call centers for Private Bank and Premier clients. Customer service is the most common skill found on a call center representative resume. Supported and provided Superior Customer Service. . It appears on 18.1% of resumes. Job Summary. Answered inbound sales calls and assisted customers with catalog purchases. Use these resumes as templates to get . Remote (1730) Temporarily remote (248) Job Type. Interviewed, hired, and trained individuals for my departments. Call Center Pharmacy Technician in Jacksonville, FL **Must be a certified pharmacy technician . Your IP: Principal Accountabilities: Resumes, and other information uploaded or provided by the user, are considered User Content governed by our, pharmacy technician\ call center operator, Expert understanding of Medicare and Medicaid processes, Strong background in FDA drug safety guidelines. Add white space to give the manager's eyes a break. Provided feedback during monthly one on ones and yearly reviews. Apply now for jobs that are hiring near you. Objective : Seeking a Call Center Technician position in a professional organization. Made copies of correspondence or other printed material. Competitive salary. Techs give medicine to patients, whether over-the-counter or on a prescription. a well-drafted registered pharmacy technician resume gives a list of the following job duties - dispensing the prescribed drugs to the patients over the counter or on prescription, assembling medicines for prescription, providing needed information to patients, managing medicine supply area, supervising pharmacy staff, producing medicines at Description. Pharmacy technicians that work in a pharmacy or retail setting typically perform the following duties: Receiving prescriptions, both over the phone and in-person. Set up rental cars for drivers. Research salary, company info, career paths, and top skills for Call Center Pharmacy Technician Apply for the Job in Call Center Pharmacy Technician at Atlanta, GA. The Nemours Foundation- Orlando, FL October 2012 -January 2018 Leadership Experience - Pharmacy Technician Supervisor responsible for scheduling, monitoring adherence of policy and guidelines by all team technicians; reporting of any adverse situations to Director and Operations Manager; support and serve as liaison for all clinical . Apply online for jobs at Drury Hotels - Hotel Positions, Hotel Management, Hotel Sales Positions, Corporate Sales Positions, Call Center Jobs, Corporate Careers and more. Advised customers on the selection of medication brands, medical equipment or healthcare supplies. Helped a lot of people with no computer skills. Operated office equipment, such as fax machines, copiers, or phone systems. Headline : To find a company that seeks and values, within its staff, exceptional customer service, and outstanding support. Posted: August 04, 2022. Job email alerts. Sign in. Where. At CVS, trained 3 pharmacy technicians and participated in employee idea drive that saved $25,000 a year. It puts your most recent accomplishments up top. 174 pharmacy technician call center jobs available. Most pharmacy techs work in the public sector and hospital pharmacy. Full-Time. Job Description. . Specific job duties include sorting pills, creating labels, reviewing medication side effects, greeting customers, and ringing up purchases. Copyright 2022 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Job Description Salary: Up to $21.50 per hour + Benefits ABOUT THE CALL CENTER AGENT POSITION Do you like helping others?