Our baggage was delayed and we were not informed for over 24 hours about whether it had been even loaded on the flight. I do not recommend Aegean at all, do not use their services if you are interested in getting a seat on the flight you bought a ticket for! Date Updated: 15/09/2022 - See 12,561 traveler reviews, 2,596 candid photos, and great deals for AEGEAN, at Tripadvisor. We will review your registration form and revert as soon as possible. AEGEAN i Olympic Air se angajeaz s fac tot posibilul pentru a le returna ct mai curnd. Finally, after two days I received my bag with scratches and a torn on the angle. Aegean Airlines baggage allowance 2022, how strict is Aegean airlines AEGEAN: Delayed Baggage! 1 carry-on bag up to 13kg must not exceed the maximum dimensions of 56cm x 45cm x 25cm, including handles, pockets and wheels. The more precise the description of your baggage . Fees depend on the destination and the date of the flights. more. This was not a big issue as the returning flight. Of course that wouldn't be the situation if someone tried to take two cabin size luggages, or one cabin size luggage and a fairly large bag, but so long as it's just the carry-on and a ladies purse or a camera bag, it's ok. 8. Important notice: Aegean Airlines has a limited liability relating to claims for checked baggage. . The maximum Aegean Airlines cabin baggage size must not exceed 56cm x 45cm x 25cm, and the personal item must fit under the seat in front of you. ?I think some people at Aegean are trying hard to help but they are understaffed and cannot cope with the whole situation.We are still waiting for our compensation. Extremely irresponsible flight. After that, I went through security and then to the gate, but the gate did not open at the scheduled time and no announcement was made for any delay. Flight cancellation from Berlin to New York: More than 3.500 km = 600 euros + expenses. This post has been removed at the author's request. Since Aegean and Delta do not have an operating agreement, we were told we would have to pick our bags up at Paris CDG and check them again through Delta, go back through security, etc. Within the first 21 days. Within the first two years. Report the delay immediately. Receive our latest news and special offers, Earn or redeem miles and enjoy benefits with Miles+Bonus. Delayed/Damaged Baggage | AEGEAN Passengers who use Aegean app or declared their number at the check-in point will be notified about baggage status. Fly with someone else. 67 compensation per day the baggage remains lost: The Montreal Convention gives the airline a maximum limit of 21 days to deliver the lost baggage. Products purchased from Duty Free Shops. Table: Air France lost baggage compensation according to the Montreal Convention. EMD-A for XBAG. LATAM Compensation: Claim flight delay, cancellation or lost baggage. Additionally I never received a reply to my email through Aegeans site. There are a number of different tiers for the cost of checked baggage on Aegean Airlines. Through our Call Centre. Login . I was traveling with my son (3 years old) and my daughter (1 years old). I am still waiting for my luggage to arrive which was lost on August 8th. Lack of common sense and compassion, i would say!!! The specific charges for extra bags (extra bag up to 23kg) or overweight bags (over 30 kg and up to 32 kg for Economy or over 20 kg and up to 32 kg for Business Class) are listed in the table above. The first thing you see in Athens are hundreds of suitcases piled up that couldn't reach their destination. Air France lost baggage or delayed luggage compensation. If you wish to pre-purchase baggage through the Call Centre after your ticket has been issued, a service fee of 8 EUR per passenger will apply. Economy Light. In any other case, your additional item will be counted as extra piece and you will be charged accordingly. Aegean Airlines - aegean not complying with star alliance baggage policy, Aegean Airlines - your very strict rip-off system, Aegean Airlines - I have forgotten my jacket, Aegean Airlines - miles and bonus programme. | AEGEAN Hub 2 in Economy. Aegean Airlines Compensation: Claim flight delay, cancellation or baggage AEGEAN and Olympic Air are committed to doing everything we can to return it to you as soon as possible. Re: Aegean Airlines baggage rules. Airline Luggage Restrictions. Aegean Airlines baggage rules - Athens Forum - Tripadvisor Claim compensation of up to 1400euro for lost baggage on Aegean 158 cm (width + height + depth) Aegean Airlines baggage allowance: Checked luggage Economy Class - 1 baggage item, up to 23 kg Business Class - 2 baggage items, each up to 32 kg Aegean baggage allowance: Excess & special luggage There are several things to consider concerning excess and special baggage. This form is to be completed in case of loss, delay or damage of your checked baggage. There is usually a max weight and size restriction. AEGEAN allows all Economy passengers to carry-on 1 bag weighing up to 8 kg and with maximum size requirements of 56 cm x 45 cm x 25 cm (Airbus aircraft); 55 cm x 40 cm x 23 cm. To submit a claim for delayed, damaged or lost baggage, please complete this form. We recommend not to turn in single luggage that is more than 32 kg weight. Baggage allowance may vary on flights from/to Saudi Arabia, please check the updated allowance from Aegean Airlines official website. What a disappointment.I got mine back three days later and my husband's came 5 weeks later! This is the version of our website addressed to speakers of English in the United States. Many angry people waiting to get the right information.After a lot of patience I managed to re book our seats for the next morning (6am).In the meantime my husband was in another queue in order to check what was going to happen with our luggage. Special baggage such as sports equipment may be prepaid with limitations*. File A Claim. Review: EgyptAir lost baggage compensation according to the Montreal Convention. After flying from London to Athens by Aegean Airlines which I've paid for extras services such as drop off luggage. Delayed Baggage Aegean sincerely regrets that your baggage has been delayed and we would like to assure you that we will make every effort to return your baggage to you as soon as possible. Delta Delayed Baggage Reimbursement. In Zurich you will find it in Arrival 1. For flights operated with Olympic ir (DH8-100, DH8-400 ATR) the carry-on bag cannot exceed 55cm x 40cm x 23cm and 13kg. Both low-cost companies and liners are liable to pay compensations according to the Montreal Convention to passengers who happened to experience inconvenience of a lost . Special Services . Anumite evenimente imprevizibile, cum ar fi condiiile meteorologice nefavorabile, problemele tehnice legate de manipularea bagajelor sau pierderea etichetei bagajului, pot duce la deteriorarea bagajelor sau sosirea ntrziat a acestora la aeroportul de destinaie. Excess baggage can be prepaid for tickets issued on:A3 stock (390) and A3 operating flights** Despite the Aegean Airlines efforts to deliver baggage in one piece and at the same time with the owners, on some flights there still are delayed and missing luggage reports. Immediately I contacted the baggage claim representative and he assured me that my luggage probably was forgotten in Athens. Bags exceeding 32kg will have to be shipped as cargo. It is important to mention that you may be requested to prove that those liquids are essential for you to have them on board. I don't know whether it is actually related to them or to the airport. All other fares include 1 or 2 bags in the cost of the ticket with fees to add additional baggage on top of the free allowance. Get up to 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage. Additionally, for any XXX flight cancellation . Cabin baggage allowance. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,780.00 US). Thus, the representative asked me to fill out a claim form and said me that my luggage would be on the next flight and a taxi will bring it to me in Limassol tomorrow morning. Report the loss to the Lost & Found office as soon as you arrive at your destination. Some of you may have seen that TikTok video going around about how passengers can get up to $3800 in reimbursement when bags are delayed. 23 in kgs Economy light. Aegean Airlines - flight delay and flight cancellation - MYFLYRIGHT Loganair Example of compensation according to european law. For more information on the Baggage Liability Limitations, please read here. AEGEAN and Olympic Air are not liable for the loss/damage/delay of valuables, liquids, fragile items or items such as money, credit cards, cheques, jewellery, glasses, silverware, precious metals, legal/negotiable papers, securities, pens or branded pens, photographic or electronic equipment, computers, laptop, cameras, cellular phones, business documents, samples and commercial goods, cash, keys, sunglasses, eyeglasses, paintings, antiques, artifacts, manuscripts, medicals and medicines, perishable products, zamzam water, irreplaceable books or publications, identification documents and in general any valuables which are included in the passengers checked baggage, with or without the knowledge of the carrier involved. Earn miles when flying or using our partners' services. Loganair Compensation: Claim flight delay, cancellation or baggage Necessary liquids for medical or dietary purposes and baby food. The contact details can be found in our network map under "Passenger Services" of the airport, if available. Bagajele dvs. if your luggage was faulty. more than around 1,000 total compensation - and it's usually a lot less. Aegean check-in Agent error & policy - AEGEAN 98% success. According to Joe's link above, Aegean's carry-on size limit is 56x45x25 cm or 63 liters (3845 cu in)!!! Cheap International Athens to Seoul Aegean Airlines air tickets at MakeMyTrip India. The best thing I could do, was filling out a form to report my luggage as delayed/ lost . Aegean Airlines: Baggage Fees and Policy - SeatGuru LATAM Compensation: Claim flight delay, cancellation or baggage Fees apply. AIR DOLOMITI. Worst Experience! Redeem miles for award flights, seat upgrades and services from our growing list of partners. For flights operated with Olympic ir (DH8-100, DH8-400 ATR) the carry-on bag cannot exceed 55cm x 40cm x 23cm and 8 kg. This procedure takes place at the time of boarding the aircraft. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. * Additional cost of overweight/excess baggage, depending on the fare family baggage allowance. Proceed formal to register your claim - remember to stick to the airline's formal deadlines. - See 12,325 traveler reviews, 2,557 candid photos, and great deals for . Just wanted to share a data-point. Special Drawing Rights (SDR), per journey and traveler. Can be prepaid for tickets issued on: A3/OA stock (390)/ (050) A3/OA operating flights. Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. PDF Passenger Form for Checked Baggage English - Aegean Airlines You may bring a small suitcase as your carry-on as long as it is within Allegiant's size and quantity limits. Baggage allowance may vary on flights from/to Saudi Arabia, please check the updated allowance from Aegean Airlines official website. We know people who also lost their luggage.Tip: If you catch a direct flight you have a good chance to have your suitcase. Compensation for replacement purchases in case of delayed delivery of the baggage. Problems with your baggage | SWISS Versptetes Gepck. Statutory reporting deadline. RESERVATION No: IWSTXJ Delayed Baggage If passengers are unable to locate their baggage upon arrival, they must immediately report it to the Aegean Airlines Ground Staff prior to leaving the airport. Aegean Airlines - delayed, lost luggage - ComplaintsBoard.com Fees range from $20-$40 per way and depend on the particular route. Get airline compensation for lost or delayed luggage 63 L is a big enough allowance. Airlines are free to pay more than the limit, but are not required to do so.